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Experts chart the course ahead for small business.
IF YOU THINK 1996 will see corporate downsizing and belt-tightening
go the way of the dinosaur, you need to restructure your thinking.
According to Watts Wacker, a futurist with Westport, Connecticut-based
SRI (Stanford Research Institute) International, next year will
herald even more cutbacks. On the face of it, these moves could
add to America's economic agony, but there's an upside-a growing
entrepreneurial wave and way of thinking that Wacker believes will
continue to grow for at least the next quarter century.
In an effort to gauge just what impact all these changes are having
and will have on small business, Entrepreneur spoke with seven experts,
from futurists and political specialists to individuals heading
organizations for women, minorities and entrepreneurs.
The Downsizing Effect
In general, the economy should continue to flourish and improve
throughout most of 1996, predicts Glenn Neely of the Elliott Wave
Institute, an economic research and investor training firm in Laguna
Beach, California. "The expanding economy should make it easier
to find new capital, and there will be more venture capital [available],"
says Neely, who attributes the expected improvement to stable interest
rates of 6 percent to 8 percent and an expectation of stock market
growth.
Additionally, the downsizing trend of eliminating middle- and upper-management
positions will continue in the future, Neely says, as big companies
and even government push harder to get things done faster. "Consultants
who can come into a company and help it dramatically improve customer
relations and efficiency will do very well," says the economic
forecaster.
But continuing corporate cutbacks will mean an increase in the
trend of outsourcing jobs previously handled in-house. Edie Weiner,
a futurist and president of trend analysis and management consulting
firm Weiner, Edrich, Brown Inc. in New York City, sees small companies
continuing to reap the benefits of this practice. "This is
a tremendous opportunity for small businesses to grow," says
Weiner.
Outsourcing also means good news for minority-owned businesses,
according to Harriet Michel, president of the National Minority
Supplier Development Council, a New York City-based nonprofit organization
that promotes minority-owned businesses. When companies outsource
work previously handled by employees, "there is no existing
supplier to compete with, which makes it easier for minorities to
win contracts," she explains.
Another effect of downsizing, Weiner says, is an expansion of what
she calls the professional servant class. "At the turn of the
last century, the servant class [comprised] basically lower-skilled
and lesser-educated positions," she explains. "What's
happening now is people with [former] six-figure incomes or college
educations are starting small [personal service] businesses,'' such
as hotel-style concierge services, which track down whatever their
customers need. "They don't see themselves as being a servant
but as being of service."
Politics As Usual?
On the political landscape, there are a number of issues that will
affect small-business owners nationally, says Todd McCracken, National
Small Business United vice president for government affairs.
Among the issues in Congress he expects will spill over from 1995
are health-care reform, the federal minimum wage increase, tort
and regulatory reform, and restructuring the tax system.
"I think you will see a more limited health-care reform bill
than what Clinton put forth during his first two years. And it will
mostly involve insurance reform," speculates McCracken, whose
Washington, DC-based organization lobbies for small-business issues.
He says legislation pending in the Senate would prevent insurers
from discriminating against businesses based on employee health
status or other factors. It also includes a provision to make it
easier for small firms to pool their resources and employees to
bargain for better rates.
In continuing efforts to limit businesses exposure to liability
as well as their regulatory burden, tort and regulatory reform issues
have been addressed by both houses of Congress. The Senate, for
instance, passed a bill dealing with product liability, while the
House passed a far-reaching civil justice reform measure with a
broad impact on tort law. However, McCracken says, there will need
to be much compromising in Congress to come up with final versions
of the reform measures that encompass the House of Representatives'
more sweeping changes and the Senate's much more limited revisions.
McCracken also believes Republicans will hold off sending the bills
to conference committee until next year. "I think they feel
they'll get more out of Clinton in a presidential election year
than they will now," he says. "He might be less likely
to veto a more far-reaching bill."
"[The current debate about] restructuring the tax system is
also going to have major implications for small business. True,
there are big problems with the current tax codes. On the other
hand, a flat tax would mean eliminating many deductions helpful
to small businesses." Other proposals to tax either earned
or investment income or consumption will have a positive impact
on some entrepreneurs but may cast a pall over other companies,
McCracken adds.
Technology is another issue that will have a major impact on small
business. "Small businesses keep hearing they're losing out
if they're not on the Internet or involved in electronic commerce,
but there's an upside and downside to this," says McCracken.
"Technology is a big leveler in the market, allowing small
businesses to do many things that used to require a huge staff.
However, there is a learning curve that requires an investment of
time and resources, and there's no real evidence it will pan out
in the future."
The minimum wage increase will most likely be an election year
political hot potato as well, McCracken says. "Raising the
rate was discussed this year, but I don't think it will see any
real action. It's in the Democrats' best interest to put off approval
until next year so people like Bob Dole and Phil Gramm have to come
out against it," he says, which is risky because the American
public likes the idea of raising the minimum wage.
Minorities And Women
In addition to these challenges, minority and women business owners
face some additional obstacles, with affirmative action changes
looming on the horizon. (Entrepreneur's "Equal Opportunity?"
feature in September provided a more in-depth look at this issue.)
"All the indicators suggest it could be a rough year for the
smallest minority businesses because of changes in affirmative action,
but you can't know for certain," says Michel of the National
Minority Supplier Development Council. "Until laws are tested
and thresholds defined by the latest Supreme Court case are determined,
it is hard to say just how restrictive the new programs are going
to be. Clinton's strong pro-affirmative action stance could go a
long way toward softening the blow, though."
Another way affirmative action could change the business landscape
is through its influence on women. With many already leaving the
ranks of middle and upper management to start businesses, Audrey
Tayse Haynes, executive director of nonprofit association Business
and Professional Women USA, believes that if affirmative action
is rolled back, there may be an even greater exodus of women from
middle and senior-level management positions who think they may
not be able to rise any higher on the corporate ladder.
Haynes sees the rate of women starting businesses continuing to
rise. "In our organization alone," she says, "the
number of small-business owners has doubled from 16 percent to 32
percent of our 80,000 membership since the mid-1980s."
Women are also a fast-growing sector within the ranks of Latino
entrepreneurs, and they're moving into all areas of business, says
Jose F. Nino, president and CEO of the United States Hispanic Chamber
of Commerce.
"Hispanic businesses are also growing in the international
arena in number and volume as far as exports," says Nino, who
adds that many are creating joint ventures with non-Latinos in the
United States to export south of the border.
Michel says minority small-business owners in general need to create
strategic alliances among themselves if they want to be strong enough
to compete for larger contracts. "When you're a small entrepreneur,
your company is your baby," says Michel. "To submerge
it into something larger that you do not have total control over
is difficult." Some companies have circumvented this problem
by creating a third, jointly owned business.
Detroit-based Regal Plastics and Bing Steel, for instance, initially
talked merger but instead became partners after creating a completely
separate third company, Bing Manufacturing Inc., says Michel.
Another obstacle facing minorities, adds Michel, is a continuing
move by corporations to pare down their supplier list and a tendency
to award larger multiyear contracts. "This trend, which preceded
any discussion on affirmative action, has squeezed out minorities
and small businesses," says Michel, who adds this practice
has been underway for at least four years and has changed the face
of American industry. "[Corporations] have far fewer suppliers
and are developing deeper and longer-term relationships with those
they do have."
More progressive corporations, however, have identified their strongest
minority suppliers and begun to develop them into major partners
by giving them enough business and technical assistance to make
sure they stay around.
Overall, next year looks promising for entrepreneurs who are prepared
to handle the challenge of providing the products and services wanted,
offering the quality of work demanded, and rapidly adjusting to
the changing business landscape.
This article is reprinted with the permission of Entrepreneur
magazine. With Entrepreneur, you get
expert advice and friendly assistance. Learn how to master the art
of marketing, management and finance. Gain insight from fellow business
owners and entrepreneurs. Save yourself valuable time, and avoid
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call 1-800-274-6229, Dept. 5GD84.
For More Info...
Business and Professional Women USA, (202) 293-1100, fax: (202)861-0298;
Elliott Wave Institute, 1278 Glenneyre St., Laguna Beach, CA 92651,
(800) 636-9283;
National Minority Supplier Development Council, 15 W. 39th St.,
9th Fl., New York, NY 10018, (212) 944-2430;
National Small Business United, 1155 15th St. N.W., #710, Washington,
DC 20005, (202) 293-8830;
SRI International, 113 Post Road E., Westport, CT 06880, (203)
226-2805;
United States Hispanic Chamber of Commerce, 1030 15th St. N.W.,
#206, Washington, DC 20005, (202) 842-1212;
Weiner, Edrich, Brown Inc., 200 E. 33rd St., #9-I, New York, NY
10016, (212) 889-7007.
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