Welcome to the DacEasy team
You've joined thousands of other companies that are realizing new
efficiencies, new growth and a better bottom line from DacEasy software.
ClientCare memberships are available in one hour, two hour or unlimited* plans, so you only buy what you need.
Why join DacEasy ClientCare
DacEasy ClientCare provides access
to our experienced technical support team. It's a complete
program that keeps your DacEasy operating smoothly, while
you concentrate on running your business.
Unlike many software companies, DacEasy does not outsource technical
support. Each of our internal technicians has passed
rigorous training and testingand has helped loads of companies like just like yours. We also
ensure that our call center meets your busy schedule. That
is why our phone "hold" times are typically less than two minutes
-- well under the industry average. We want to exceed your
expectations every time you call, as well as give you accurate answers
and the kind of in-depth response that will increase DacEasy's ability
to exceed your expectations. Click here for
pricing and ordering information.
A partner in your success.
Let us manage your software, while you manage your business.
Our professionals have the track record, and they know the reward
of helping small businesses grow. We urge you to take a close
look at ClientCare membership. We've provided exceptional customer service for twelve years and we know that our experience can help
keep you growing!
Toll-Free
As a ClientCare member, you'll have toll-free priority access to DacEasy
technicians. Toll-free access means that you don't pay the phone charges,
you only pay for the support you use. You also get extended hours, so you
can talk to a technician when it's convenient for you.
On-line, Any Time
Members of ClientCare have access
to the DacEasy Knowledgebase, an on-line knowledge base
capable of searching for the answers you need 24 hours a day, seven
days a week. In addition, you may choose to send us an email. Your question will be answered within one business day.
Local Support from a DacEasy Certified Consultant
Find local support in your area by accessing our Certified Consultant Directory,
a listing of independent consultants who trained through a certification process on DacEasy's products. The product(s) / version(s)
they support are listed under each consultants name. In addition,
each consultant may provide a variety of services, including installation,
training, on-site or phone support, software upgrades, DacEasy Forms,
on staff CPA's and others. Please contact the consultant closest
to you for complete information on which services they provide.
If you do not find a Certified Consultant in the your area, please
feel free to call us at: 800-305-2556 for additional names.
Help on the Web
Tech Tips and FAQ's
are available in the support area of our site. These resources
on the Web are grouped by product for faster access.
* DacEasy Support specialists reserve the right to limit support calls to one incident or one hour.
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